If you own a catering company, a diner or restaurant, or a hotel, you know how important it is to have certain items on-hand at all times. This includes a variety of items considered ‘behind the scenes’ products, which most of your customers take for granted and simply expect you to have. Linen items are a perfect example of this type of product, because let’s face it, when a customer visits a restaurant or stays overnight in a hotel, they expect the linen to be fresh, clean, well-ironed, and looking great. One stain on a napkin, or one hole or tear in a sheet or pillow case, and most customers will notice immediately. Worse, because of these things they might never visit your facility again, which means you will lose not only their patronage, but also many other potential customers due to negative word-of-mouth reviews. No business owner wants this to happen, so having fresh and clean linen around at all times is a must, and so is hiring the right company to provide these items for you.
How Do You Find the Right Company?
Finding the right company to provide your linen items is not that difficult, because most of these companies are professional and offer only high-quality items. Most will, in fact, replace the items on a regular basis at no additional cost to you, so that regardless of how busy you are or how long you’ve been using the items, you can rest assured that you will always have top-notch linen products in your facility. In addition, most companies offer advantages such as:
· Constant checking of the items, to make sure that they are not faded, stained, or torn
· No long-term contracts
· No hidden fees – all fees are discussed up-front and in detail
· Fast delivery times
· A simple way to contact them should you need additional or replacement items
Although most of the companies require no contract, this does not mean that you will never hear from them after you start working together. Most of these companies want you as a long-term customer, so they will be in contact with you regularly to make sure that your linen items are acceptable to you and your business’s needs. In order for your business to continue to run smoothly, you need a linen company that offers all of the above and much more, so it will benefit you to do some research before deciding on a company.
Professional Services and Knowledgeable Employees Are Essential
Linen companies provide a variety of items, including sheets and pillowcases, blankets, robes, tablecloths, napkins, towels of all sizes, and even many types of chefs’ wear. Taking advantage of Stalbridge linen hire services and other services offered by similar companies is easy on your part, because the companies have professional employees that know what they are doing and can help you choose the product you are looking for. Whether you need white tablecloths for smaller tables, or various sizes of napkins in colours such as red, blue, and green, you can find what you need when researching linen companies. Most of them have products with a wide selection of styles, designs, and colours, so you can easily find something that fits your company’s décor and overall look.
In fact, these companies’ employees are so knowledgeable and professional, they even know how to pack your linen items in a way that allows them to remain crease-free on the ride over to your facility. Even the drivers are experienced, and offer the professionalism you have come to expect when dealing with companies such as this. Overall, your experience with a linen company should include knowledgeable personnel, excellent products, and an easy way to receive the products you need at any time. Whether you need items on a weekly basis or every six months, the company you choose should be able to accommodate your needs.
Not All Linen Companies Are Alike
When choosing a linen company, it is best to remember that not all of them are alike. Sure, you can order your linens online through a company that offers cheap products, but how will you know they are efficient at their jobs? How can you tell that their products are well-made and meant to last? The only way to know for sure is to research the companies online. A good linen company will offer a wide selection of high-quality products, employees who provide extra-special customer service skills, fast delivery times, and a simple way to exchange your linens should they become stained or torn. Most of all, the company should make you feel at ease when you contact them, and should remain in contact with you even after your items are delivered to your facility.
In addition, it is also a good idea to look for any extra or unique services they may provide, such as embroidery, dry-cleaning services, repairs that include button replacements and garment alterations, and disposable items such as hot towels that you can purchase directly from the company. In other words, linen companies should offer more than just napkins and tablecloths, and should include an all-inclusive list of items that are important to your business. A one-stop shopping option is an excellent time-saving device, so it is smart to research linen companies until you find one that offers all of these things.
When you own or operate a facility that needs top-notch linens for your business to run as it should, finding an excellent linen company is crucial. You simply do not have the time to provide these items yourself, or go from one linen company to another in order to get everything you need for your business. Professional linen companies should offer you everything you need for your business, at reasonable prices, and with fast turnaround times. These companies do exist, so it is important that you keep researching them until you find the one that is right for you.